MetroPlan Orlando addresses issues of equity in transportation planning through its Nondiscrimination & Language Plan. We have an active community outreach program that welcomes participation in the transportation planning process from all Central Floridians, regardless of race, color, national origin, age, sex, religion, disability, or family status.
If you have questions about MetroPlan Orlando’s compliance with nondiscrimination requirements, please consult the plan below or contact our Title VI coordinator/public information manager, Cynthia Lambert, at 407-481-5672 x320 or info@metroplanorlando.gov.
COMING SOON: Our Transportation for All Plan
MetroPlan Orlando is developing a Transportation for All: Overcoming Obstacles Plan to set a roadmap for equitable transportation. We are inviting leaders from diverse organizations who share a goal of ensuring Central Florida transportation is accessible for everyone to join with us. This group, called the Transportation for All Network, will share perspectives, feedback, and recommendations.
The first convening of the Transportation for All Network will be a webinar at 10 a.m., May 23, 2024 which will feature a nationally recognized speaker on transportation equity and a time for sharing with local leaders. Watch for registration information coming soon. Please contact, Mary Ann Horne, MaryAnn.Horne@MetroPlanOrlando.gov if you have questions.
TITLE VI Program: NONDISCRIMINATION & Language PLAN
Through MetroPlan Orlando’s Title VI Program: Nondiscrimination & Language Plan, we adhere to the provisions of Title VI of the Civil Rights Act of 1964, which prohibits discrimination in any program receiving federal assistance, and relevant provisions of the Americans with Disabilities Act.
The plan includes:
- How MetroPlan Orlando complies with federal and state requirements associated with nondiscrimination and the transportation planning process.
- Central Florida community characteristics data for Orange, Osceola, and Seminole counties to ensure that planning products analyze, mitigate, minimize or avoid disproportionate and adverse impacts on communities traditionally underserved in the planning process.
- A self-assessment with information on frequency of contact with limited English proficiency persons, vital programs/services, and cost of resources.
- A language assistance plan using results from the organization’s self-assessment to identify potential needs in the three-county area and resources available to provide meaningful access to the organization’s programs, services, and activities.
- A processing procedure for discrimination complaints.
Title VI Program: Nondiscrimination & Language Plan; Adopted 11-14-2018
Our Public Participation Policy
Public participation in MetroPlan Orlando events is conducted without regard to race, color, national origin, sex, age, disability, religion, or family status. Persons wishing to express concerns, who require special assistance under the Americans with Disabilities Act (ADA), or who require language services (free of charge) should contact MetroPlan Orlando by phone at (407) 481-5672 or by email at info@metroplanorlando.gov at least three business days prior to the event.
How to File a Discrimination Complaint
Civil rights laws and regulations protect individuals from unfair treatment, or discrimination.
If you believe you have experienced discrimination based on race, color, national origin, age, sex, religion, disability, or family status, you have the right to file a written or verbal complaint with MetroPlan Orlando.
If you would like to report your complaint verbally, call MetroPlan Orlando’s Title VI Coordinator at 407-481-5672 x320. To file a written complaint, please fill out the MetroPlan Orlando Title VI Discrimination Complaint Form below and email it to info@metroplanorlando.gov or mail it to MetroPlan Orlando, ATTN: Title VI Complaint, 250 S. Orange Avenue, Suite 200, Orlando, FL 32801.
Title VI Discrimination Complaint Form – English
[En Español]
Nuestra Filosofía de Participación Pública
La participación pública en eventos de MetroPlan Orlando se lleva a cabo sin distinción de raza, color, origen nacional, sexo, edad, discapacidad, religión o estado familiar. Las personas que deseen expresar inquietudes, que requieran asistencia especial bajo la Ley de Americanos con Discapacidad (ADA) o que requieran servicios de traducción (sin cargo) deben ponerse en contacto con MetroPlan Orlando por teléfono (407) 481-5672 (marcar 0) o por correo electrónico info@metroplanorlando.gov por lo menos tres días antes del evento.
Cómo Presentar una Queja por Discriminación
Las leyes y regulaciones de derechos civiles protegen a las personas de trato injusto o discriminación.
Si cree que ha sufrido discriminación por motivos de raza, color, nacionalidad, edad, sexo, religión, discapacidad o estado familiar, tiene derecho a presentar una queja por escrito o verbal con MetroPlan Orlando.
Si desea informar su queja verbalmente, llame al Coordinador del Título VI de MetroPlan Orlando al 407-481-5672 x320. Para presentar una queja por escrito, complete el formulario de queja de discriminación de MetroPlan Orlando Título VI ubicado debajo y envíelo por correo electrónico a info@metroplanorlando.gov o envíelo por correo a MetroPlan Orlando, ATTN: Title VI Complaint, 250 S. Orange Avenue, Suite 200, Orlando, FL 32801.
