TD Riders: Please Give Us Your Opinions on ACCESS LYNX Service

Posted on: February 5, 2024 in Uncategorized

We need the help of Transportation Disadvantaged (TD) riders in evaluating the ACCESS LYNX service.

MetroPlan Orlando is the metropolitan planning organization for Orange, Osceola, and Seminole counties. We designate the Community Transportation Coordinator (ACCESS LYNX) and are responsible for oversight of paratransit service throughout the three-county region.

If you are a current TD rider, we hope you will take 3-5 minutes to complete a survey about your experiences on ACCESS LYNX or one of its Transportation Network Company vehicles. We’d also like to hear your opinions on how paratransit is serving the Central Florida region. This will help set a baseline for a new provider, who started June 1, 2023.

Please complete the survey by noon, Wednesday, Feb. 14, 2024.

Click here to link to the survey.

Your participation is voluntary, and your responses will be confidential and anonymous. If you have any questions about the survey or our role in evaluating ACCESS LYNX, please contact: TDComment@MetroPlanOrlando.gov.